»Do I need to adapt my ERP system to use B2B Router?
B2B Router is based on the integration both when sending and receiving electronic documents from an ERP system. In this sense it is necessary to adapt your ERP system to use B2B Router, however there are several ERP systems that already have an adapter. If there is no adapter, the ERP provider or your system integrator can develop it in a short period of time.
»Do my customers and providers have to use the same type of ERP to be able to use B2BRouter?
No, it is not required to use the same type of ERP. Neither it is precise for them to use the B2B Router. Your customers and providers can be everywhere in Internet, your B2B Router will find them and will deliver them your documents.
»How are documents sent through B2B Router?
B2B Router uses all the power of Internet to issue electronic documents, it can implement any standard transport protocol to connect with his trader partners, from electronic mail to web services, going through specific protocols like FTP, ebMS or AS2.
»How B2B Router improves the communication between my company and my customers and/or providers?
Your company now has edge technology, your costs can be reduced drastically, mainly if you achieve to establish electronic documents inbound channels, and streghtening the relationship with your customers and providers. You will establish really strong relationships.
»What technical support do I have with B2B Router?
The B2B Router maintenance service ensures that your solution runs in optimal conditions of operation. In case of incidence, B2B Router team reaches you to fix any issue.
»Are the issued invoices legal?
Obviously, the electronic invoices issued using B2B Router can be signed fulfilling legal requirements on the electronic invoices in certain countries.
»Is B2B Router reliable?
With B2B Router you decide where you want your electronic invoices to be. You can backup them in your own systems, you can send them to your agent systems or you can use third party services to get them backed up.
»Where is B2B Router installed?
There are 2 different versions of B2B Router. A software version installed on premises, targeting big and medium companies, with ERP systems.
On another, there is a cloud version targeting small and micro companies. It offers the same functionalities as the software version from the cloud.
»May I use office tools like Word or Exel with B2B Router?
Yes, apart from integration with ERP systems, you can also use artifacts created using MS Word or Excel to generate documents and exchange them with your customers and providers.
»Do I need a big volume of invoices to use B2B Router?
The cost does not depend on the number of documents exchanged, neither in function of trader partners or the used formats. That's the reason why B2B Router allows SMEs to access the advantages of eBusiness.
»B2B Router is a unique solution?
B2B Router is unique in its approach since the concept of intermediate platform disappears. With B2B Router, the user has the ability to decide if he wants to use the network of an intermediary or prefers to establish direct communications point to point ( EDI Peer-to-Peer). Using channels, the user can integrate with existing platforms or create point to point connections.
»Do I have to pay for every submission done with B2B Router?
No, B2B Router does not charge on the use. The more transactions the better. B2B Router is based on a maintenance model, there is of flat fee independently of the use.
»With B2B Router where are my electronic documents?
With B2B Router you decide where you want your electronic documents to be. You can preserve them in your own systems, you can send them to your agent systems or you can use third party services for the custody of documents.
»How does it work the electronic signature with B2B Router?
B2B Router can sign with two types of signature, XADES EPPES or XADES XL. You can sign XML or PDF documents. The certificate can be a certificate based in software or a certificate stored in a safe device.
